Florida Shuttle Services
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Our Mission
We provide high-quality transportation services with special emphasis on safety, reliability, comfort, and timeliness, with transparency, integrity, and excellence in customer service at market-competitive rates.


Metro Shuttle Service Privacy Policy
Our company policy on how we handle your information

Date of last revision May 27, 2013

At Metro Shuttle Service we are committed to protecting your information and your privacy. Please feel free to contact us with any questions or concerns regarding our policies of handling of information.

Data Security. All customer information managed by Metro Shuttle Service is kept in secure electronic storage with backups and protected by a robust firewall, and/or closed network.

No information from children under age 13. If you are under age 13, please do not provide us with any personal information about yourself. Upon learning we have collected personal information from a child under the age of 13, we will delete the information immediately.

Parental involvement. Minors 13 years of age or older may be involved in scheduling appointments, and providing required information to Metro Shuttle Service, but cannot confirm an appointment nor make payment for services. Parental involvement is required. We also encourage parents to install and use internet monitoring software, and teach their children about safe internet use practices.

Personal Information. When you use our transportation services, we may collect personal information in the scheduling and transportation process. This information may be used for various purposes, including:

Registering a file that will allow us to contact you in the future.

Ensuring we have all safety and special precaution information such as relevant health conditions, and medications, which will allow us to provide services that are safe for you.

Suggesting programs, and services we feel may be useful and appreciated by our customers.

Sending you notes and promotions, including but not limited to birthday and anniversary promotional services.

Service and/or market research and development, and internal requirements such as audits and training.

We will never disclose your personally-identifiable information to any third party without your written consent unless it is required by law.

Cookies and Tracking. We may from time to time utilize technologies that help to better understand the way our customers interact with our services, and maximize the efficiency of marketing by pairing services to potentially interested customers. Information is pulled from internet browsers, and used for statistical, demographic, and strategic purposes, to ensure our technology works well with the browsers used by our customers, and to better understand the sources of our site traffic. This information is reviewed as a pool, not as an individual. Browsers have the option of operating with cookies disabled if this sharing of information is a concern.

Transactional Information. We retain the details of transactions and payments as confidential information, and may use the information for internal accounting and for other purposes such as evaluating trends and forecasting.

Testimonial Consents. Each customer agrees at signing or electronically sending in a testimonial consent form to Metro Shuttle Service, to authorize Metro Shuttle Service to disclose the customer's full name, and the service they describe in the statement. Metro Shuttle Service reserves the right to change words, or grammar in order to improve the clarity or flow of a statement. Effort is taken to preserve the original intent and extent of our customer's comments to the maximum extent possible. Examples of common adaptations of a testimonial statement are for instance: "Greg was awesome!”, since we do not use employee names in our marketing, we will change it to “My driver was awesome!”. A testimonial saying “the service was great, and the car was great, and the timing was incredible”, can be rephrased to “the car service were great, and the timing was incredible”.

If you have posted a testimonial statement with us, and for whatever reason feel that your testimonial statement does not accurately reflect your heart, please let us know to make the appropriate changes. The purpose of collecting and disseminating testimonials is to gain credibility, and we cannot expect to accomplish that goal unless all the information we provide is truthful and transparent. We are therefore very interested in getting them right. You can reach us by phone at 954.600.1562, by email at info@metroshuttleservice.com, or by following the contact us link on this page. If you are interested in providing feedback, we would love to hear more detail from you in our survey.

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Metro Shuttle Service, LLC1313 Seagrape Circle Weston, FL 33326 T Closed due to Covid E info@metroshuttleservice.com
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